The Federal Communications Commission (FCC) recently put forth a new set of regulations aimed at tackling the issue of robocalls that utilize artificial intelligence (AI) technology. This proposal expands upon the FCC’s existing ban on AI-generated robocalls without explicit consent from the recipient.
One of the key components of the FCC’s proposal is the requirement for robocallers to disclose their use of AI when making phone calls and sending text messages. This disclosure must be made when seeking permission from the recipient and should include information about the intent to use AI for future communications.
The FCC’s proposal outlines a clear definition of what constitutes an “AI-generated call.” According to the regulator, any call that utilizes technology to produce an artificial or prerecorded voice, or text using computational technology, machine learning, predictive algorithms, and large language models falls under this category. These calls are deemed to pose a higher risk of fraud and other illicit activities.
Although the FCC is cracking down on AI-generated calls, they also acknowledge the importance of accessibility for individuals with speech and hearing disabilities. The proposed rules include an exception for those who rely on AI-generated voice software to facilitate outbound phone calls. However, these calls must not contain unsolicited advertisements and should not incur any charges for the recipient.
The FCC’s initiative to regulate AI-generated robocalls is a step in the right direction towards protecting consumers from fraudulent activities and scams. By requiring transparency from robocallers regarding their use of AI technology, the FCC aims to empower individuals to make informed decisions about the calls they receive.
The FCC’s proposed rules for robocallers using artificial intelligence are a welcome development in the ongoing battle against unwanted calls and messages. By putting forth clear guidelines and requirements for disclosure, the FCC is working to safeguard consumers and prevent deceptive practices in the realm of telecommunications.
Leave a Reply