In a groundbreaking move, Cisco’s ThousandEyes internet monitoring unit has recently unveiled new artificial intelligence-powered capabilities aimed at revolutionizing the prediction and diagnosis of internet outages and disruptions. This new AI technology, known as Digital Experience Assurance or DXA, is set to enable customers of Cisco’s networking technology to proactively identify and address issues in their network quality.

Often referred to as the “Google Maps” of the internet, Cisco ThousandEyes offers a comprehensive, end-to-end view of every user and application across any network. With more than 15 years of experience in the industry, ThousandEyes has been heavily investing in AI technology to enhance its platform and provide clients with greater visibility over network quality and resilience.

Joe Vaccaro, the vice president and general manager of ThousandEyes, emphasized that DXA will not only allow for the timely resolution of issues but also provide forward intelligence to predict potential disruptions in the infrastructure. By leveraging broad data and analytics, DXA aims to proactively address issues before they impact the overall digital experience of users.

Among the key capabilities of DXA are the ability for businesses to correlate, analyze, diagnose, predict, optimize, and remediate network issues with minimal manual intervention. With over 650 billion daily measurements from around the world, Cisco ThousandEyes’ platform offers businesses unparalleled visibility into their internal environments, including on-premises networks and cloud environments.

Vaccaro also hinted at the development of a new product at Cisco ThousandEyes that would enable users to generate AI-created scripts to monitor global ISP, public cloud, and edge service networks automatically. This development, which incorporates large language models, represents a significant leap forward in the automation of internet monitoring and network management.

As the world of artificial intelligence continues to evolve rapidly, the integration of AI technology into internet monitoring tools like Cisco ThousandEyes represents a significant advancement in the field. With the ability to predict, diagnose, and address network issues proactively, businesses can ensure the seamless operation of their digital infrastructure and enhance the overall user experience.

Cisco’s ThousandEyes is at the forefront of leveraging AI technology to transform internet monitoring and network management. With the introduction of DXA and future developments in the pipeline, the company is poised to revolutionize the way businesses monitor and optimize their digital experiences. Stay tuned for more updates on the exciting advancements in internet monitoring powered by AI.

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